Privacy Notice

TRUENDO Technologies GmbH

TRUENDO Technologies collects and processes your personal data for the following purposes (reasons). Please see your rights below.

Purpose Website usage statistics and analysis
Personal Data Required IP-Adresse, Browser Attribute
Storage Period See Cookie Manager under the category „Statistics“ in the Cookie Manager
Recipients Google LLC (see Cookie Manager for details)
Processing Region USA
Legal Basis Consent – you have the right revoke your consent at anytime.

Purpose Direct Communication
Personal Data Required Email address, Name, Company Name, Gender, Telephone number, IP-Address, Browser attributes
Storage Period As long as neccessary
Recipients Crisp, Salesforce, Microsoft Exchange, Freshworks Inc.
Processing Region EU – Crisp, USA – Salesforce, Microsoft
Legal Basis Legitmate interest – to communicate with potential customers and customers

Purpose Customer Support
Personal Data Required Email address, Name, Company Name, Telephone number, IP-Address, Browser attributes
Storage Period As long as neccessary
Recipients Freshworks Inc., Crisp
Processing Region EU – Crisp, USA – Freshworks Inc
Legal Basis Contractual obligation

Purpose Data Privacy Management
Personal Data Required IP-Adresse, Browser Attribute
Storage Period See Cookie Manager by TRUENDO Privacy Management in the category „Necessary“ in the Cookie Manager
Recipients TRUENDO Technologies GmbH
Processing Region EU
Legal Basis Legal Obligation

Purpose Tag Management
Personal Data Required IP-Adresse, Browser Attribute
Storage Period See Cookie Manager by TRUENDO Privacy Management in the category „Necessary“ in the Cookie Manager
Recipients Google LLC
Processing Region USA
Legal Basis Legitamate Interests

Purpose Job Applications
Personal Data Required Email address, Name, Telephone, number, Curriculum Vitae, IP-Address, Browser attributes
Storage Period For 6 months if the application is not successful
Recipients TRUENDO Technologies GmbH
Processing Region EU
Legal Basis Legal Obligation

Purpose Newsletter Service
Personal Data Required IP-Adresse, Browser Attribute, Email
Storage Period As long as neccessary, until you unscrible
Recipients SendInBlue, TRUENDO Technologies GmbH
Processing Region EU
Legal Basis Consent – you have the right revoke your consent at anytime.

Purpose Payment Processing
Personal Data Required IP-Adresse Browser Attribute Company Name Email Credit Card Information (Stripe only)
Storage Period For 7 years after the last payment
Recipients Stripe Inc; TRUENDO Technologies GmbH
Processing Region USA, EU
Legal Basis Legal Obligation

You have the right to:

  1. Information – In cases where your data has been obtained from you, or where it has not been obtained directly from you, you have the right to be informed about how your data may be used (e.g. for which purposes) and your rights associated therewith (e.g. whom to contact about your data).
  2. Access (tell me what you know about me) – You have the right to request the information a company has saved about you, including the following information:
    1. The purpose
    2. The categories of information
    3. Which other companies the data is shared with
    4. How long the data will be stored for (if possible)
    5. Information about your rights
  3. Rectification (fix or update any incorrect data about me) - If your personal data is incorrect or incomplete, you have the right to have it rectified (corrected) or completed without undue delay.
  4. Erasure (delete my data) - The “right to be forgotten” allows you to request that your personal data be erased without undue delay, if certain grounds apply. For example, you may request erasure where the use of your personal data is no longer required.
  5. Restrict Processing (stop using my data) – Under certain circumstances, you have the right to request that the processing of your personal data is restricted. For example, where provisions allow for it, you may request that your data is not erased, but rather that its use be restricted.
  6. Data Protability (give me my data) – In numerous cases you have the right to receive your personal data which you have provided, so that it can be transmitted for further use where so required.
  7. Object (stop using my data) – In numerous cases, you have the right to object to having your personal data be used and processed. For example, you have the right to object that your data be used for direct marketing purposes.
  8. Complaint to Authority – You have the right to direct any complaints about the way we process personal data directly to the responsible authority
  9. Be informed about profiling (automatic decision making) - if decisions are made about you automatically (only with computers) you have the right to know about and object to it.

Contact Information:
Email us under contact@truendo.com
TRUENDO Technologies GmbH
Leonard-Bernstein-Straße 10
1220, Wien Austria

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“We tested multiple CMPs, but the TRUENDO solution was the only one that fulfilled our specific industry needs. Their flexibility and professionality is of the highest standard.”

— Marc Hofmann, CEO | CheckMyBus

"It was very easy to add TRUENDO to our website, it only took a few minutes and now we have a GDPR compliant online presence."

— Gregoire Landreau | Spoc – Marketing

"Simple and easy is the motto for our customers. For this reason, that TRUENDO is the right partner for us regarding the tiresome issue of the GDPR."

— Claudia & Charly | Sencillo