Monthly
Yearly (Save 16%)
For small regional businesses websites with low traffic
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Ideal for standard businesses operating primarily in 1 country
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For businesses with a presence in multiple regions
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For websites with global visitors and/or high traffic volumes
Usage
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Support
No, VAT (Value Added Tax) is not included in the price. For sales in member countries of the European Union, we charge the applicable VAT. If we are notified of a sales tax ID number of a non-Austrian company within the European Union, the service will be exempt from VAT.
The contract (or subscription) is valid for 1 year or a month depending on if you picked monthly or yearly billing.
The payment period lasts 1 year or 1 month depending on the period your picked.
Payment can be made with all major credit cards (VISA, MasterCard & AmEx). We use Stripe as a payment service provider.
You can cancel your subscription at any time in the TRUENDO console. TRUENDO will remain available as credit on your TRUENDO account. We do not provide refunds for purchased subscriptions.
This is one person that visits your website within a month. How often they visit your website is irrelevant. Please Note: If a person visits your website from different devices/browsers, TRUENDO will register these as unique visitors. Unique visitors are measured monthly regardless of if your website is on monthly or yearly plan.
To remember who has visited your website, TRUENDO sets a cookie in the visitors browser. This is a necessary cookie to recognize the visitor. This cookie also stores the choices the visitor made with regard to their cookie settings.
The cookie TRUENDO sets to expires after 1 year. This means that after 1 year, TRUENDO will forget the visitor and they will be asked for their consent again. This ensures that your consent is always up-to-date.
We will notify you when you're about to reach the unique visitors limit of your subscription and suggest that you purchase extra unique visitors in the console in order to stay compliant.
TRUENDO Support is available from 09:00 - 17:00 (9AM-5PM), weekdays CET (Central European Time)
Our support language is English. We can however provide German support where and when necessary.
You can use the support chat bubble in the TRUENDO Console. Alternatively you can use email: support@truendo.com
If you are on the Ultimate Plan we can do support calls with you, via phone or online meetings. The details of which are provided to the Ultimate users.
When a support inquiry arrives, we evaluate if it is a Google related support case. If so, the case is assigned to a specialized support agent for this area.
